Shipping policy

Have shipping questions? At SKYE we ship domestic and worldwide! 

 

Cost

Ships from warehouse in:

Delivered in: 

First Class Shipping

By Weight/Carrier

1-2 business days 

2-4 business days after date shipped

International Shipping

By Weight/Carrier

3-5 business days 

7-21 business days after date shipped

**PLEASE NOTE: This is timeline is an estimate only and not guaranteed. On rare occasions, orders will ship or be delivered outside this timeframe and that we are not responsible for carrier shipping delays.**

We ship all orders from our fulfillment warehouse located in Southern California. Please note we do not ship on holidays or weekends. Shipping times may vary, but we work our hardest to get you your order as quickly as possible. 

Orders cannot be modified or cancelled once they have been submitted. However, unwanted items can be returned for a refund once received. For more return information, please refer to our returns policy. 

SKYE THE LABEL is not responsible for package deliveries affected by an invalid or old address provided by the customer, natural occurrences, air and ground transportation delays or strikes, customs, or transfers from our U.S. carrier to the local carrier in the destination country.

|| ORDER STATUS ||

All orders are issued a shipping confirmation email with the tracking numbers once your order ships. The tracking number for orders within the U.S. will include an estimated delivery day.

If you're missing items or shipments or if you have any concerns about the products you received, contact us within 7 days of the delivery date. Please make certain to ship to a secure location as we will not process refunds or re-ship orders once the tracking shows delivery confirmation.

|| INTERNATIONAL ORDERS || 

All international packages are shipped via USPS worldwide. Customers are only paying the shipping carrier fee and opting to not pay duties and taxes up front for deliveries outside of the United States. Duties may apply upon delivery of the order and when you place an international order you agree to any applicable fees levied by your destination country. 

We provide a customs declaration number, but transit times and delivery vary by country. Please contact your local customs office for additional information regarding duty tax fees and guidelines prior to purchase. Please note, that if you choose to refuse the customs payment, SKYE THE LABEL is not responsible for return-to-sender packages. We do not not reship or refund orders, including shipping fees, in the event that they are refused or returned. **International sales are final**.

|| PRIVACY POLICY ||

Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to contact our team via e-mail.

**All content on this site including, but not limited to: texts, images, illustrations, designs, icons, photographs, graphics, and and other materials are the copyrighted or licensed material of SKYE THE LABEL. They may not be reproduced in any manner without the expressed written consent of SKYE THE LABEL.**

**PLEASE NOTE THAT ALL PRODUCT LISTINGS ARE IN USD**